My dishwasher is stuck in the middle of the cycle. Even when I turn off the electricity from the breaker switch and turn it on again. It is still stuck mid cycle. A repair man thinks it is the control module that needs to be replaced. However he said it is a non-returnable item. At $300 plus I want to be sure I am getting the correct piece. If it is not the problem, can I return it for a full refund?
ANSWER Hello Lawrence,
I need to get some more information from you. Does the unit sound like a pump is running all of the time? If so, It sounds like the flood switch has been activated in the base. You see, when a small amount of water accumulates in the base, the flood switch is activated and this causes the unit to do nothing but pump out. Most of the time the problem turns out to be a bad water inlet valve.
Remove the kick panel and turn the water and power to the unit off. I normally remove the door panel and the bottom sheet to accommodate more working space. Remove the water inlet valve and, using an inspection mirror and flashlight, look for any water in the bottom of the unit. If you see water, I always use a towel not washed with softener to wick the water out. Be careful while doing this as the float switch is made of Styrofoam and can easily be damaged. You should replace the water inlet valve 00425458 as this is normally the cause of the waters' presence in the base assembly.
Answered by AppliancePartsPros.com | Wednesday, May 16, 2012