The filter is new on the unit. When we press actuator AP3959085 for the water there is power at the water valve. We replaced the water valve AP4298908. There is still no water. Do you have any other suggestions?
ANSWER Hello Judy. Remove the water line connection from the bottom of the freezer door and press the actuator 241682203. If water comes out there, then the water line in the door is frozen and you will need to thaw the door out. If there is no water there, and the filter is new, then you will need to remove the water line from the valve and press the dispenser. If there is water there, you will need to thaw out the water tank 240545303 in the refrigerator. Hope this helps.
Answered by AppliancePartsPros.com | Wednesday, March 28, 2012