My ice dispenser will not distribute crushed or cubed ice but the water dispenser works, since this happened the light inside the freezer does not work either.I have changed the dispenser control board I have tested the dispenser switch and the light switch both good.I can turn the dispenser motor by hand so it is not jammed but doesn't seem to have any power.Any ideas.
You will want to pull the auger motor and test to see if there is power getting to the auger when you push the lever. Keep in mind that you will have to tape off the door light switch to get it to work. If the auger gets power but does not turn then the auger motor would need to be replaced. There should be 120 vac to auger motor.
Answered by AppliancePartsPros.com | Tuesday, July 30, 2013