My ice dispenser was only dispensing crushed ice. I replaced the cubed crushed ice solenoid part # AP3965453. Now I can hear the solenoid going up and down when I have it set on cubed ice. The problem after I replaced it is that the auger will not rotate so now I do not have cubed or crushed ice. I checked the rotation of the auger motor; it's fine. Since the auger was rotating and crushing ice before I changed the cubed/crushed solenoid I would assume that the auger motor is fine. I see the dispenser door flap open when I depress the switch and the cubed ice button on the door. Any ideas?
ANSWER Hello Caesar. Make sure the motor didn't come unplugged during the install. If not, test for power coming to the motor. If there is no power there, you will need to replace the power board in the dispenser. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Answered by AppliancePartsPros.com | Wednesday, May 16, 2012