when crushing ice, the unit jumps off the track and this causes the freezer door to pop open. what causes this and can I replace a part only because everything else works.
ANSWER Julie, Several things to check, First remove the ice bin assembly , check the bin 218216900 for cracks or broken areas, especially on the back side, in the drive cam 218232300 area. While you have the bin out, check the divider wall 215309502 for cracks and breaks, and check that the anchors that hold it in place are not loose, broken or missing. And check that the drive yoke 241726501 is proper aligned and seated into the drive cam. Any defects in any of these components or areas, can cause the ice bin to move forward and push the freezer door open. Thanks and Good Luck
Answered by AppliancePartsPros.com | Wednesday, May 30, 2012