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Customer Questions and Answers for Water Filter Base by Frigidaire

  1. Our Price $60.20
    Compare At $71.04
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    • Part Number: AP3687338
    • MFG Part Number: 240396002
    • Made by: Frigidaire
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Questions & Answers

For Frigidaire Water Filter Base (Part Number: AP3687338)

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I moved recently. After hooking up a new 1/4" water hose and installing a new water filter, I only have a VERY small water stream in the door to fill a glass. There seems to be plenty of water pressure and flow at the frig water tube end. Any ideas of why the low water flow?

Phil for Model Number FGTC2349KS1

ANSWER Hello Phil, I hate to bring attention to the manufacturers' mistakes, but in this case, to help you solve your issue, I must. It has been brought to my attention several times in the past 5 years or so, that the manufacturers have had some issues with the "curing process" of their filters. If they aren't "cured" properly, a new filter will actually allow less water to pass than an old, ready to be replaced filter. I proved this on my own refrigerator. I removed the "new" filter and reinstalled the old one I had just taken off and, WAH LAH, the water pressure actually increased. I purchased another new filter and the new filter worked fine. This may not be the case for you but, I had to mention it as it is a possibility. The other possibility is if the fresh food compartment is set too warm, since the fans don't run when the compressor is off, the cold air will migrate to the bottom of the unit. This begins the freezing of the water tank. This is actually the only other thing besides a crimped water line that will cause the complaint. 

Answered by AppliancePartsPros.com   |   Monday, August 20, 2012

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