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Customer Questions and Answers for Board-Control by Frigidaire

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    • Part Number: AP3963433
    • MFG Part Number: 241708307
    • Made by: Frigidaire
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For Frigidaire Board-Control (Part Number: AP3963433)

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Frigidaire PLHS269ZDB2. I replaced water dispenser actuator, but while doing that, the ribbon cable was accidentally unplugged. I put everything back, turned on the power, the Ice dispenser auger runs non-stop. Here are the things I’ve tried: 1) Disconnect the wire on micro switch for ice dispenser, the auger still runs. 2) Re-connect the micro switch, disconnect the ribbon cable, ice auger stops. When power is on and Ice dispenser auger running, all the lights on control board (AP3963433) are on except the lock light. When I push any buttons on the control board, no response, no light will be off, they all stay on. If I push and hold the lock button, the red lock light will be on. With lock light on, I opened the freezer door, auger stops; closed door, auger still off; push and hold the lock button again, lock light off and auger runs non-stop again. Is this a problem with control board (AP3963433) or power board AP3965513? Or something else?

Charlie for Model Number PLHS269ZDB2

ANSWER Charlie, It's most likely a power board issue 241708102 The K4 relay(auger motor) circuit is stuck closed. We're sending you some more helpful information. Thanks and Good Luck 

Answered by AppliancePartsPros.com   |   Wednesday, May 30, 2012

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