The power failure alarm would not turn off so I unplugged the wiring connections to the user interface. The refrigerator and freezer are working normally, but of course with the UI unplugged there is no ice or water dispensing from the door and all other functions of the UI are disabled as well. I purchased and installed the ap4909016 which included a new UI board, ice/water dispenser, main control board and jumper harnesses.Everything seemed to be working normally until I noticed that the freezer wasn't cooling, I removed the new parts and reinstalled the original main control board. Freezer and refrigerator are now working. Do I have a problem with the new parts ?
ANSWER Hello Jerry,
You are correct, the new board isn't operating as designed. Call in for a part exchange authorization and we will get another one out as quickly as possible.
Answered by AppliancePartsPros.com | Thursday, July 19, 2012