Note: This question is for the older version of this part, but we thought you might still find it helpful
The freezer keeps things frozen but is not shutting off, the compressor runs 24/7. Likely a bad thermostat?
ANSWER Hello Bill,
If the compressor is running all the time you should first make sure the hot coils have room to dissipate heat from them. If it is pushed against the wall, it will run all of the time. If you have a good frost pattern and the unit has 3 inches between the hot coils and the wall, you should put a freezer thermometer in it to check the temperature. If it runs all the time but isn't getting any colder, you should look for an air leak around the door. If there is none present, you should check the frost pattern. It should be fairly even from top to bottom. If there is a lot more at the top, you could have a sealed system issue.
Answered by AppliancePartsPros.com | Monday, December 17, 2012