I replaced the damper assembly and the defrost control box. The damper assembly was broken and the defrost control box was diagnosed by a technician as bad. The new damper assembly door does not open. The temp is going down but there is no air flow from the opening.
ANSWER Hello Jimmy. Usually it cools the freezer first, then opens for the fresh food. Let it run for about 8 hours and see if everything is cold like it should be. If so, the unit is working properly.
Answered by AppliancePartsPros.com | Wednesday, February 26, 2014