I believe that the defrost heater is bad. I used to hear the sound of it, but not for awhile. also I have water pooling in the bottom of the fridge. Am I correct in my current direction, I will also check the timer and defrost switch.
ANSWER Hello Jeff. Based on the information you provided, the defrost is not the issue, you have a drain issue. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html
Answered by AppliancePartsPros.com | Monday, February 04, 2013