The softner bin doesn't seem to be getting water during the wash cycle. The fluid stays blue the entire cycle
ANSWER Hi Jake. If the softener cover is damaged not supplying the siphoning action it is part # 131272000. The dispenser drawer is part # 131271910. Inspect them both for damage if they are interrupting the siphoning effect. You need to remove the top and watch to see if the dispenser motor and pointer are working. There is a service tech. sheet to assist you with the diagnostic procedure so you can get the fault code and get the correct part. Thank You.
Answered by AppliancePartsPros.com | Saturday, February 04, 2012