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Customer Questions and Answers for Element-Surface by Frigidaire

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    • Part Number: AP3960249
    • MFG Part Number: 316465001
    • Made by: Frigidaire
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For Frigidaire Element-Surface (Part Number: AP3960249)

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My left surface element stopped working. I ordered and replaced that part (see order # 3058605). The old element had clear signs of damage at the point where the wiring is attached, burnt. New element did not work. Then replaced the Control Assembly (see order #3083507). That did not work. Called a Frigidaire approved tech at that point. Reviewed all items that had been replaced. Concluded that it then must be the power board (see order# 3094483). Replaced power board. That did not work. I then moved the wiring from the left non functioning burner to the right burner. Using now the left control knob, the right burner works, so power is moving properly through the control knob to the left burner. I moved the wiring from the right working element to the non working left element. Left element still did not work. Concluded the replacement element must be defective. You sent me another element. It does not work. Once again I took the left element wiring and moved it to the right element. Turns on immediately. Moved wiring from right element to non working left element. Nothing......

Peter S for Model Number LGEF304DKFA

ANSWER Hello Peter, You will need to do a voltage test on at the element to make sure that you are getting power to the element and that you are not loosing power from loose or broken wire. If you have power then it is a bad element. 

Answered by AppliancePartsPros.com   |   Tuesday, February 05, 2013

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