I ordered this for my Tappan oven, arrived within 2 days,Fit PERFECTLY, walked across the room after installed, and it burst into a million pieces.No one had touched it, there was no reason we could come up with as to what could have caused this? Is this a one time thing/fluke or is this common with these? Please tell me if you have ANY possible answers as to why this would happen.I re-ordered but if this will happen again don't really want to bother installing another. Thanks.
ANSWER Hello Karen. This usually happens because of an inproper install of the glass 316089004 and it binds and pops the glass. Make sure when you install the new glas, you do not get it in a bind, or it will break again on the unit.
Answered by AppliancePartsPros.com | Monday, August 20, 2012