Note: This question is for the older version of this part, but we thought you might still find it helpful
When I push the ice cube button, ice doesn't come out.
ANSWER Hello Claudia,
Try this. Remove the ice bin and put a hair dryer in there blowing on the back of the shelf that the crusher bin sits on. Let it heat it for at least 10 to 15 minutes. If this produces positive results, set the freezer a number warmer and look around the doors with an inspection mirror and a flashlight. If you find no air leaks around the door seals, shine the flashlight in toward the ice dispense door while looking at the ice door from the inside of the ice chute. If you can see light, you found the air leak and the ice door seal 241688601 will require replacement.
On the other hand, if you can hear the motor turning, the yoke or the motor shaft threads could be stripped. In this case, reach in and turn the yoke manually. If it spins on the shaft, the yoke 241726501 and the motor 241676201 will have to be replaced.
Answered by AppliancePartsPros.com | Thursday, October 04, 2012