I am wondering if I have to replace the auger motor. When I press the ice button I hear a click and then humming. To troubleshoot, I removed the ice holder and held the door switch in to override the safety switch. I then pressed the ice button on the outside of the door and the auger did not move, it just hums. Also, about two weeks ago we were unable to switch from cubed to crushed ice if you can help with this.
ANSWER Hi Gene. You are on the correct track. A sign of humming as you hold in the door sw. and the Fountain controls are working. Just test all buttons to make sure the Fountain Control Board # 241708303 and the Fountain Power -Board - # 241708201 works. Make sure all connections are tight. The Auger Motor is part # 241676201. The needed motor cover is part # 241675502. It will prevent future motor premature failures. The auger motor drive bar is part # 241726501. You need this part upgrade as well. Next to the auger motor is a crush/cube solenoid part # 241675701. When you press for each command the sol. plunger should go up and down forcefully. If not then replace it also. Make sure every month the ice bin is removed and flushed out completely especially the crusher blades. The ice shard's naturally collect below the auger and freeze the complete works ,breaking all in the ice bin. Completely dry it before resetting into the auger motor drive bar. Thank You.
Answered by AppliancePartsPros.com | Saturday, September 22, 2012