This dishwasher will not drain. Have cleaned out trap. Was told by appliance personnel that it needed a control board. Replaced the board that appeared to have a burn spot on it with one you sent us. It still will not drain. Would you guess it needs a drain motor, a pump assembly, or what? Have ordered a pump assembly on wed. night @ 5:40 pm CDT. So, if you could answer tomorrow morning before it is sent, it would be appreciated in case we need a drain motor and not a pump assembly. Also, assuming we ordered the wrong part, what is your return policy?
ANSWER Hello Ian,
The first thing that you would want to do is check to make sure that your pump motor is getting 120 vac. If getting power but not operating then you would need the pump. Also check the drain motor. Also make sure that there is nothing clogging the pump preventing it from draining out.
Answered by AppliancePartsPros.com | Wednesday, January 23, 2013