About a month ago my oven and broiler stopped working. I tried everything from cranking the heat WAY up to putting it on 'Clean' to get it to work. The controls all work, as it says that the oven is attempting to heat up, but i am unable to get it to heat up (obviously). Do I need to replace the elements or is there an internal issue that needs addressed instead since it is both at the same time?
ANSWER Hello N.R.,
The first thing to do is flip the breaker off then back on. This will insure that half of the breaker hasn't tripped and one leg of voltage hasn't been lost. The next suspect is the receptacle and terminal block. If these are all good and the elements test good, the issue will be the control board 316207511. Odds of both elements burning out at the same time are slim.
Answered by AppliancePartsPros.com | Friday, January 04, 2013