I just received my new water filter model number WF2CB but although the model number is the same as the old one there appears to be some difference between them. Your customer service rep said that this is a modified version of the filter and she insist that it will fit. Is there a special way to install this new filter?
ANSWER Hi Greg, I need you to clarify your model number to be sure we have the right thing. I think you're missing a "2" in front of the "67" making your model number PLHS"267"ZAB5 instead of PLHS"67"ZAB5. If I'm right, you do have the right filter part number for your model. If you could explain the problem your having with it maybe we can determine what is wrong. Check the opening really good to make sure nothing came out of place when you removed the old filter. This filter should install the same way. Hope this helps!
Answered by AppliancePartsPros.com | Tuesday, December 04, 2012