Note: This question is for the older version of this part, but we thought you might still find it helpful
The solenoid that controls the cubed/crushed function is stuck in the up position, does not move up or down when the paddle is pressed. The brass arm (that the solenoid controls to open the chute for cubed ice) is actually holding the solenoid in the down position so cubes will be dispensed. Otherwise we only get crushed ice. Solenoid needs to be replaced, correct? If I'm on the right track with that, how do I go about removing the cover to access the solenoid to replace it? Specifically, which screws do I take out to remove the cover without inadvertently dismantling/damaging something unnecessarily? Thank you.
ANSWER Hello David,
If the brass arm is in the opening of the solenoid and you are only getting crushed ice then the solenoid would be bad. To access the solenoid you would pull ice bin out. On either side of the auger housing there are screws that you would remove. Once removed you would pull out the auger motor assembly out and you can get the solenoid out.
Answered by AppliancePartsPros.com | Wednesday, February 13, 2013