Our ice dispenser is stuck in the crushed ice setting. It won't dispense whole cubes no matter which buttons we push. I took out the unit, melted any ice buildup, and cleaned it. It didn't help. Any ideas?
Thanks
Ray for Model Number PLHS69EGSS5
ANSWER Hi Ray. Shut off ice maker. Tape the freezer inner door sw. closed.Hold the dispenser arm for ice and see if the solenoid changes up and down as you switch between cube and crush. Remove the ice bin. remove the 2-lower screws holding in the bin- rail assy. and lift off.Unhook the elect. connector holding auger and solenoids. Back in beside the auger motor is a crush/cube solenoids. The solonoid lifts the crush/cube teeth rod to allow either choice. If this has failed ,replace it with part # 241675701. Thank you.
Answered by AppliancePartsPros.com | Wednesday, October 12, 2011