The top burners on my Kenmore stove work fine, but the control panel does not light up and the oven does not work ?
ANSWER Hi Sharon. You may be experiencing a terminal block issue or a loose white neutral wire connection. Remove power. Remove the cord cover. Then feel the wires at the terminal block and follow the instructions labeled on the back. There are 3 wires that are black (L 1), white (neutral) and red (L 2). Between the outer 2 wires, the black and the red wires, you need to have close as possible to 240 vac. Now between the middle white wire , neutral you need to have as close as 120 vac as possible. If the terminal block nuts are loose, they will create a voltage supply loss to the clock (open neutral). Or the clock is bad. If it does not show the L.E.D. readouts, the clock is part # 316207511. It may also have a open circuit that supplies the elements proper voltage. Thank You.
Answered by AppliancePartsPros.com | Wednesday, January 04, 2012