My Affinity washer has stopped dispensing fabric softener. I've cleaned out the dispenser tray and the water holes in the top of the dispenser. No luck. I put the washer into the diagnostic mode and get water for the detergent and bleach, but very little for the softener (just a slow drip at best). Am I looking at a new water valve assembly or dispenser assembly?
ANSWER Hello Exocet. It appears from the wiring diagram that this unit has a separate valve for the softener dispense. It is either stopping up or it isn't opening fully. If you have removed the dispense drawer and did not see any obstructions in or around the holes above the softener area, it is probably the water valve at fault. Have a great day!
Answered by AppliancePartsPros.com | Monday, March 12, 2012