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Customer Questions and Answers for Agitator Assembly by GE

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    • Part Number: AP3965155
    • MFG Part Number: WH43X10034
    • Made by: GE
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For GE Agitator Assembly (Part Number: AP3965155)

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After replacing the transmission assembly, the agitator seems to sit higher off the base of the tub...about a 1/2 inch or more. Is this OK? Could this cause other problems? The machine works fine until spin cycle, when it drains, sounds like the pump is continuing to pump, but does not spin. Sometimes it will after some coaxing by pushing on the belt or tub. Thanks.

Pete for Model Number ge wbsr3140d0ww

ANSWER Pete, There should be a 1/4 to 3/8 inch gap between the bottom of the agitator and the tub. You may wan t to remove the agitator and check that the coupler is seated all the way down and secured tightly with the bolt. As for the spin issue, were the tub bearings in good condition or did you replace those as well? The belt WH1X2026 is it new as well? Did you properly seat the motor in the platform? 1. Set motor back on platform, with motor pulled all the way forward so locator pin is NOT seated in platform. 2. Hand start the four motor nut. 3. Push motor back so motor alignment pin drops into platform. 4. Tighten motor nuts. 5. Reconnect wire harness. 6. Apply belt tool (WX05X10102) to motor pulley. 7. Attach belt to large pulley using zip tie. 8. With belt looped on drive pulley, rotate large pulley until the belt slack is taken up. 9. Rotate pulley until belt is seated in motor grooves. 10. Remove belt tool and carefully cut off zip tie. 11. Put machine in spin for 60 seconds and then lift the lid. Ensure machine brakes to a complete stop under 7 seconds. If not, check lid switch and repeat brake check. BRAKE FUNCTION MUST BE WORKING. SERVICE TIP: MUST BE SURE BELT IS FULLY SEATED IN MOTOR PULLEY GROOVES" Thanks and Good Luck. 

Answered by AppliancePartsPros.com   |   Wednesday, August 21, 2013

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