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Customer Questions and Answers for Bracket & Solenoid by GE

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    • Part Number: AP3994907
    • MFG Part Number: WD21X10268
    • Made by: GE
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For GE Bracket & Solenoid (Part Number: AP3994907)

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Our unit is draining, just not as forcefully as it used too. Recently, we have noticed some standing water in bottom of unit around drain and definitely a full Sump Inlet. I took some of it apart tonight and cleaned out the water to make sure nothing was plugged. I could spin the 'blade' inside the Sump Inlet and it does appear the Solenoid is opening and closing (is it possible it is not opening/closing all the way?). If the motor is bad, do I need to buy the whole assembly? It is starting to take on an unpleasant odor - please help soon! Thanks for your time. Matt

Matt for Model Number GSD4000N10WW

ANSWER Matt, You first want to remove the lower wash arm, the sump cover and sump filter cap and check and remove any debris etc. from the sump. . Disconnect the dishwasher drain hose from the drain system under the kitchen sink, start a wash cycle, and let run a few minutes(at least 5 minutes) Then dcancel the cycle and drain the dishwasher into a large bucket or container(you may want to do this at least twice), this should clear any debris in the drain hose and or lower pump assembly. If the performance doesn't improve, you'll need to remove the pump assembly, and check the impeller assembly WD19X10039 for damaged vanes and obstructions in the assembly. 

Answered by AppliancePartsPros.com   |   Wednesday, November 14, 2012

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