Is this part correct for this refrigerator. We are experiencing freezing in the refrigerator box with normal conditions in the freezer box.
ANSWER Hello Don,
You should first check the evaporator fan motor WR60X162. If it is running too slowly, it can cause this complaint. If it runs full speed and starts back up to full speed when you stick a pencil in it and stop it, you will need to remove the freezer back wall to check for a frozen defrost drain and ice blockage of the air circulation ducting in the unit. The temperature control could have an issue but the freezer temperature would drop drastically also.
Answered by AppliancePartsPros.com | Friday, November 01, 2013