Bought and installed new coupling. This type of agitator is supposed to push down over coupling and snap together. However the agitator, when pushed all the way down to the bottom, still does not engage the clips (apparently) because the agitator comes off during use. Should I put a washer/spacer on top of spline before installing coupling to boost it up a bit so that it engages the agitator??
ANSWER Brian, You have the wrong coupling kit installed on your washer. Based on the model number you supplied [WPSE4270A0WW] the agitator coupling kit should be WH49X10042 / WH49X10042 . Also remember, there are slots molded into the coupler, that align with matching ridges inside the agitator, and they have to be aligned for the clips and agitator to "lock" on to the coupler.
Answered by AppliancePartsPros.com | Monday, April 14, 2014