The freezer has water droplets freezing on the racks. It seems like the defrost cycle may be staying on too long. Someone told me to replace the board and thermistors.
It may not be necessary to replace the control board but you may need to replace the defrost thermistor. You will also want to check to make sure that there are no air leaks around the dispenser door and around the freezer door.
Answered by AppliancePartsPros.com | Thursday, April 11, 2013