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Customer Questions and Answers for Detergent and Rinse Aid Dispenser, by GE

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    • Part Number: AP3767572
    • MFG Part Number: WD12X10163
    • Made by: GE
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For GE Detergent and Rinse Aid Dispenser, (Part Number: AP3767572)

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Note: This question is for the older version of this part, but we thought you might still find it helpful

We have a GE Adora GHDA676N10SS. The soap dispenser door seems to manually latch and unlatch fine. At end of wash cycle, the door is open, but the soap tablet is half dissolved in the dispenser or stuck dissolving to the door. Cleaned and dried it, and seal appears ok. Is replacing this unit the likely solution? If so, does it come with the electric actuator to open it as well?

Stephen Cerrato for Model Number GHDA676N10SS

ANSWER Stephen, have you noticed if the detergent door has not opened ? You have a different issue, if thats the case. The undisolved detergent and detergent trail on the door, indicates several things, the detergent cup door is being blocked by an article on the rack(s), the water is not hot enough(120 dgrs.in the tub on the first fill of a cycle). Not enough water in the tub( slow or poor fill due to clogged valve or water supply). You should also check and clean the sump cover and filter to insure proper water flow to the pump. Good Luck and Thanks 

Answered by AppliancePartsPros.com   |   Tuesday, September 13, 2011

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