When we turn on the machine & start a cycle. The door locks, drum spins a little one way, then a little the other, no water comes in, then the door promptly unlocks & the timer continues to count down with the door locking and unlocking throughout. When the power button is pressed during this "non-cycle" the door locks, the drain pump turns on and runs a bit (no water to drain), then turns off & the door unlocks.
We have checked all the water inlets and the drain pump for any blockages & found none. We have run the built in diagnostic tests which ensured that the the motor was working & the machine could fill and empty water. The error code that keeps re-occurring is E61, which points to the door lock or the main board. I have removed the door lock and it looks fine, good connections and all. How do I determine which is the culprit?
ANSWER Hello Peter,
As per the tech sheet on your model,
• Check integrity of wiring and connections between main control and the DOOR LOCK mechanism.
• Investigate DOOR LOCK mechanism, check door micro switch operation, lock and unlock solenoid continuity, contact integrity; problems replace DOOR LOCK mechanism if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
Answered by AppliancePartsPros.com | Wednesday, December 26, 2012