Our ice maker's auger fork will not lock into place. I take the ice bucket out and the motor turns the fork, but with any resistance, it won't turn. The reply I'm reading says that if it is stripped, it will need to be replaced... are they referring to the auger fork or the motor which houses the threaded spinning metal rod (I'm not quite sure what to call this).
ANSWER Hello Sheri. Based on the information you provided, it sounds like you can replace the drive auger WR02X11941, and repair the dispenser. Hope this helps.
Answered by AppliancePartsPros.com | Thursday, September 22, 2011