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Customer Questions and Answers for Duct Air Fz by GE

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    • Part Number: AP3193010
    • MFG Part Number: WR17X10666
    • Made by: GE
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For GE Duct Air Fz (Part Number: AP3193010)

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Inside the top of refrigertor in the middle is a little box that the air come out and it seems to be leaking from there as well. It drips down onto the shelf below and then freezes on the shell. The refrrigertor is very cold as the water coming from the top freezes on the shelf below, and the freezer itself seems to be working as well. It's clean inside not iced and the food is frozen as well .what should I look for or replace to fix this problem thank's for your help as always. TOM

Tom A for Model Number MTX14CYZBRWH

ANSWER Tom, You will want to remove all product from the freezer and access the back panel in the freezer. Behind the back panel is the drain trough. You will need to check the drain to make sure that it is not clogged up. If it is clogged then you will need to remove the ice in the trough and clear the line. You may have to snake something through the line to get it clear. 

Answered by AppliancePartsPros.com   |   Friday, May 03, 2013

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