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Customer Questions and Answers for Freezer Air Duct by GE

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    • Part Number: AP3796293
    • MFG Part Number: WR17X11791
    • Made by: GE
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For GE Freezer Air Duct (Part Number: AP3796293)

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Freezer section appears to working fine and holding temp. Refrigerator side is not getting to temp. Trap door from from Freezer side is propped open. Still not getting flow to refrigerator side. Fan seems to be blowing strong under ice maker. Cunfused? Thank you for your time!

Scott for Model Number GSS25JFMD WW

ANSWER Hello Scott. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater WR51X10055 and the defrost thermostat WR50X10068. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer WR55X10942. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Answered by AppliancePartsPros.com   |   Wednesday, January 11, 2012

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