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Customer Questions and Answers for Water Filter Housing and Tube Assembly by GE

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    • Part Number: AP3996097
    • MFG Part Number: WR17X12301
    • Made by: GE
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For GE Water Filter Housing and Tube Assembly (Part Number: AP3996097)

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The water filter housing in our refrigerator is broken (no longer holds the filter in place), so I’ve ordered and received a replacement housing and tube assembly (part number WR17X12301). My question is about removing one of the two pex tubes that go from the back of the original filter housing to the water connections. I’ve had no difficulty removing the tube that goes from the housing to the water supply line. The other tube connects to what I think is the water inlet valve and has a compression fitting. I thought that when I unscrewed the compression nut, I would be able to pull the pex tube out of the valve easily. However, it doesn’t pull out easily, and I’m hesitant to use more force because I don’t want to break anything. So my question is this: Do I just need to pull with more force, or is something else holding the tube to the place where it connects, and do I have to remove that something else? Thank you!

Mike for Model Number PFSF2MJXBWW

ANSWER Mike, Make sure that the nut is completely backed off the threading an if it is backed off completely, you will need to just use a little bit more force to remove the line. 

Answered by AppliancePartsPros.com   |   Wednesday, July 17, 2013

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