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Customer Questions and Answers for Water Filter Housing and Tube Assembly by GE

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    • Part Number: AP3996097
    • MFG Part Number: WR17X12301
    • Made by: GE
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For GE Water Filter Housing and Tube Assembly (Part Number: AP3996097)

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I have problems with water flow from my refrigerator. Both the bypass plug and new filter just trickle water from the dispenser. When I installed the new filter, the first time I dispensed water, it had great flow. The next glass had less, and I tried switching to the bypass plug with no improvement. I believe the small pin/switch in the filter - tube arm assy (pn WR17X12301) is jammed. Would this cause a decrease in water flow? How do you remove the filter-tube arm assy? Thanks, Fred

Fred M for Model Number GE Profile pfss5njw

ANSWER Hello Fred, The filter and tube assembly WR17X12301 will need to be replaced as the plungers in the filter head have failed. 

Answered by AppliancePartsPros.com   |   Tuesday, February 12, 2013

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