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Customer Questions and Answers for Ice Dispenser Funnel by GE

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    • Part Number: AP3192458
    • MFG Part Number: WR17X11267
    • Made by: GE
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Questions & Answers

For GE Ice Dispenser Funnel (Part Number: AP3192458)

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Ice dispenser spontaneously starts dispensing and won't stop until unplugging door cable. Generally occurs an hour or so after ice was dispensed but has sometimes been many hours, hence we are unable to leave plugged in to avoid ice all over the floor. All other functions of the dispenser seemed to be working fine. Is this a bad selonoid or switch activated by the ice funnel mech.? Is the dispenser control panel on SS model removed the same as for other models, the display panel seems to be a tight fit and I don't want to break the plastic by prying too hard?

Ron F. for Model Number GE MONOGRAM ZISS420DRGSS

ANSWER Hi. Remove the fountain control cover by releasing the 3-lower hidden clips on the bottom of the keypad. behind the chute housing there is a micro switch part # WR23X10783 that the paddle actuates. It is common this will short out and cause this issue you describe. Make sure the Ice dispenser solenoid PART #WR62X10055 is not stuck open or the plunger dragging. Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. Use the R x 1 ohm scale to check the switch actions with the wires disconnected. If it is OK then remove the upper hinge cover and check the upper door hinge wiring for being bare and shorting. If this is all OK then replace the fountain control part # WR55X11192. Thank You. 

Answered by AppliancePartsPros.com   |   Monday, October 08, 2012

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