My kenmore sidebyside is working great but the deforsted water is not going down the drain to the pan below, so it is frezing up on the bottom of the frezer, when the bottom is full of ice, the new deforst water just runs over the top out the door on to the floor. ??? Do u know what is causing this I have clean out drain and found nothing.
ANSWER Hello Linda. The only way this happens if to have something in the drain hose preventing the water from draining. You will need to blow out the hose on the unit until hot water flows freely though the hose.
Answered by AppliancePartsPros.com | Saturday, February 23, 2013