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Customer Questions and Answers for Heating Element Assembly by GE

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    • Part Number: AP2619954
    • MFG Part Number: WE11M23
    • Made by: GE
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For GE Heating Element Assembly (Part Number: AP2619954)

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myGE dryer run but not heat at all,i check the voltage at terminal block ,it had 240v from l1 to l2 and neutral line 120v. the thermostats have continuity ,the heating element have continuity not grounded,when i turn the selector switch at cotton reg. heat,i put one probe at the red wire connect to safety left thermostat and another probe at the blue or white wire connect to the biased control inlet(another end connect to the heating element) it had 64v ,and switch to easy care med.heat,it had 119v,and switch to delicates low heat ,it had 119v ,and fluff no heat,it had 0.9v ,i checked while switching the timer dry on ,at the drum outlet thermostat attached to the blower with the red wire plug in ,i put the probe at the another end of this drum outlet and one probe at the end wire unplug of heating element it had 119v,but when i connect the white wire to the another end of drum outlet ,it had 0.9v and the same low voltage at both end of the heating element.I can not locate the motor switch,to check for the continuity and voltage.I want to order the part but i'm not sure which one need to.Please help me out the problem,thank you very much.

Mike for Model Number dpsr465ea0ww

ANSWER Mike, You're mixing up your circuits, try this. Raise the dryer top, remove the front panel, drum and belt, "bypass" the door switch, so the dryer will run. This will be a live voltage test, so you need to be extremely carefule. Set your temp. selector switch to KNITS, disconnect the purple wire (L2 common 120 VAC) from the heater elements. Reapply power to the dryer, and start it. Check for 120 VAC from the empty terminal to chassis ground, If you have the voltage, your terminal block, timer, temp. switch and thermostats are all ok and carrying the voltage to and through the elements( L1 power leg is OK).If no voltage is present, you'll need to check each wire and component back to the timer and terminal block, until you find 120 VAC. The L2 power leg, isn't quite as hard a circuit, you'll need to check the purple wire from the element to the M2 terminal on the motor switch, WE17X10010, then the M1 terminal black wire to the terminal block. You should be able to find the issue in a relatively short time, Thanks 

Answered by AppliancePartsPros.com   |   Tuesday, September 04, 2012

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