I have ordered plastic part #355 three times and all have shattered. The last 2 lasted less than 10 days for both. Clearly something is not right. I have modeled the pictures on your website, at least what can be observed, for installation.
I have also noticed metal shavings below the blade and the auger has clearly been "shaved". Any suggestions?
ANSWER Hello Mike. It sounds like the auger is jamming up in the bucket. If it is worn really bad, you will need to replace the bucket assembly WR17X11447.
Answered by AppliancePartsPros.com | Tuesday, September 17, 2013