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Customer Questions and Answers for Ice Dispenser Solenoid by GE

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    • Part Number: AP3963333
    • MFG Part Number: WR62X10055
    • Made by: GE
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For GE Ice Dispenser Solenoid (Part Number: AP3963333)

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Hi my ice dispenser wont make ice come out. I recently changed the auger motor to see if that was the problem, but it wasn't solved. Also the water still comes out so thats fine and and a green light occasionaly goes off and a small light bulb flickers for a couple seconds? How could I fix the problem?

Jose for Model Number GE PSS27SGRDSS

ANSWER Jose, You will first want to check to make sure that the wire connector at the door does not have a loose or broken connection. If this checks ok then you will want to check at the main control board to make sure that when the dispenser is hit it is sending signal to the control board and then output from control board to the auger motor. If you have input but no output then the problem is in the main control board WR55X10942. If there is not input back to the control board then the problem would be in the dispenser control board WR55X10415 

Answered by AppliancePartsPros.com   |   Wednesday, February 27, 2013

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