The unit will not drain.
ANSWER Hello Et,
This can be a clogged screen or hose, a bad pump assembly (AP3997575), or a failed drain solenoid (AP3994907). If a new garbage disposal has been recently installed, the installer could have forgotten to punch out the knock out plug in the disposer. The quickest way to determine if the drain solenoid is at fault is to remove the kick panel and manually move the lever by the black coil and see if this allows the water to drain. If so, the coil on the solenoid has failed. If not and no clogs are present, the pump assembly will most likely require replacement.
Answered by AppliancePartsPros.com | Tuesday, July 09, 2013