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Customer Questions and Answers for Interface Customer As by GE

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    • Part Number: AP3796872
    • MFG Part Number: WR55X10390
    • Made by: GE
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For GE Interface Customer As (Part Number: AP3796872)

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I'm having a problem in the fresh section of my unit. The electronic temperture control panel will allow me to set a temperture of say 38 degrees but when I return an hour later the shown temperature on the screen is 27 degrees. Freezer section section works fine. Any ideas?

Jim for Model Number PSS26NGPA

ANSWER Hello Jim, You may want to check the damper assembly WR49X10091 in that is in the upper left side of the refrigerator section. This would require pulling tower down. Check to make sure that the damper door is not broken. A broken damper door will cause unit to get too cold and freeze things. 

Answered by AppliancePartsPros.com   |   Friday, December 28, 2012

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