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Customer Questions and Answers for Interface Disp Asm by GE

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    • Part Number: AP3965182
    • MFG Part Number: WR55X10631
    • Made by: GE
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For GE Interface Disp Asm (Part Number: AP3965182)

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Ice dispenser auger does not rotate. Using voltmeter, found that there is no power to auger motor (remains at 0 Volts when dispenser pressed and light switch closed - what voltage should be at auger motor if working properly?). Tried replacing Interface Disp Asm (AP3965182), but did not resolve problem. Water dispenser on freezer door works fine, however. What do you suggest? Thanks for your kind help. Best regards, John

John for Model Number PSI23NSTC SV

ANSWER John, On the main control board, test connector J7 pins 1 to pin 9 and push the dispenser lever on ice. If there is not 120 vac then the main control board is faulty and would need to be replaced. 

Answered by AppliancePartsPros.com   |   Thursday, September 05, 2013

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