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Customer Questions and Answers for Latch Detergent Cup by GE

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    • Part Number: AP4310335
    • MFG Part Number: WD16X10011
    • Made by: GE
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For GE Latch Detergent Cup (Part Number: AP4310335)

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I did it to myself - falling on sword. I had closed the detergent cup and then forced it open. After that, it would half close and require force to close completely. I could live with that and did for many months. Now, it closes completely but will slip open about a 1/2 inch allowing the soap to run out. I removed the door panel and found the insulation panel had slipped down and was interfering with the latch. I glued that back in place and am waiting for the glue to dry. I am not optimistic that will solve the problem. It does not seem like it should. I am doing more research while waiting for the glue to dry. Any thoughts or other things I should check?

Lou D for Model Number GSD4134Z04WW

ANSWER Hello Lou, Based on the information provided it sounds like the spring WD3X764 and latch WD16X10011 may be bad. 

Answered by AppliancePartsPros.com   |   Tuesday, November 06, 2012

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