The bottom of the refrigerator and the bottom of the freezer are both cold but the top of the refrigerator and freezer are both warm. I want to know if you can help me. Thank you.
ANSWER Hello Jorge,
You need to see if the freezer fan is running. If it is, you need to check the damper area for frost build-up and make sure the damper door is opening properly. I have some really good, illustrated instructional material I would like to send you if you have a valid e-mail address.
Answered by AppliancePartsPros.com | Thursday, May 31, 2012