I have a GE Monogram side by side with the ice and water dispenser on the door. My water and ice will not dispense. However if I turn on the light then the water will dispense and sometimes the ice will too. But the light is tricky to turn on, you have to hold or push the button until it comes on. Ideas????
ANSWER Hello Marni. The line in the door is freezing and causing this issue. Try checking the temp in the freezer and make sure it is at 0°. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Answered by AppliancePartsPros.com | Thursday, May 02, 2013