The turntable in our GE Avantium microwave has developed a noticeable "jerky" mode of rotation. Nothing in the interior of the unit is responsible -- everything is clean. I am concerned the motor may seize up and stop rotating. It appears I need, or soon will need, a new turntable motor assembly to restore normal operation. Questions: Can I replace the assembly by taking off the bottom cover on this over-the-range microwave or must the unit be taken down first? Other than the bottom cover, attached by screws around its perimeter, is any further unit or case disassembly required before the motor assembly can be accessed and removed?
I would like to avoid a GE service call if possible. They are costly and if parts are not brought during the first service visit the costs rise still more if a return visit is needed.
ANSWER Hi Robert. Remove the tray. Look under it to pull up on the shaft assy. part # WB06X10312. It is prone to break sometimes. The motor is part # WB26X10099. If you need to replace it you can remove the lower panel assy., un hook the light connectors and replace it. Thank You.
Answered by AppliancePartsPros.com | Saturday, February 25, 2012