GE Monogram Built in refrigerator M/N ZISW42DWA. Pressing the ice dispense switch results in the solenoid popping up but the motor will not turn. I tested the motor on it's own and it worked (applied 120 to it directly). So it seems the wiring between the solenoid and the motor is bad. Can this be the case?
ANSWER Hi Rob. Keep in mind the auger will work one way in 75° or better. In a frozen atmosphere it may contract to a point to where the gears drag or the motor fails part # [WR60X10262]. Make sure there is 120 vac going to the motor part # WR60X10262 while the door switch is tapped shut and you are calling for ice. This will tell you that the fountain control board is good part # WR55X78 is OK. Use a volt/ohm meter part #@ TJMA-DM1 to assist you in your diagnostics. Look at the Freezer door switch part # WR23X192 and see if the connections there are tight and ok. Correct them if not. Thank You.
Answered by AppliancePartsPros.com | Friday, May 04, 2012