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Customer Questions and Answers for Water Filter Head and Tube Assembly by GE

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    • Part Number: AP5949931
    • MFG Part Number: WR17X20860
    • Made by: GE
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For GE Water Filter Head and Tube Assembly (Part Number: AP5949931)

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Note: This question is for the older version of this part, but we thought you might still find it helpful

The ice flap wouldn't close. I replaced it and replaced the water filter at the same time. The ice flap still wont open and close I was going to replace the solenoid and see if that would work. I replaced the water filter when I changed the ice flap. The water through the door was working fine after I replaced it but not no water is coming out. I can hear it humming but no water. After reading post I didn't fill the water filter with water before I put it in. Could this be the problem? What can I Do?

Jennifer E. for Model Number gss25vgmdww

ANSWER Hello Jennifer, The solenoid could fix the ice dispense issue, if the solenoid is getting voltage but not actuating. As far as the water dispense goes, you should dispense water for about 2 minutes to "bleed" the air from the water filter. It is not necessary to remove it to put water into it. The system puts water in it when you hit the dispense button. Also, when the water starts coming out, the manufacturers recommend throwing away at least 2 gallons of water to purge the line. 

Answered by AppliancePartsPros.com   |   Thursday, September 06, 2012

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