Note: This question is for the older version of this part, but we thought you might still find it helpful
No water is going through the new filter.
ANSWER Hello Jerry,
If water was going through the old filter, the issue may be the new filter. If you still have the old filter, you can try re-installing it to see if it passes water. It isn't unheard of to have a bad new part. If the old filter also doesn't pass water, the water tank can be frozen or the water line in the door can be frozen. The best way to prevent this is to run the freezer at 0°F to 10°F with out ever dropping below 0°F. The fresh food side should run between 35°F to 38°F. At these temperatures, the units fans should kick on often enough to prevent cold air migration which contributes to lines and tanks freezing.
Answered by AppliancePartsPros.com | Tuesday, February 05, 2013